Last Updated: April 12, 2025
Welcome to our VPS Hosting with Mattermost Platform Terms of Service Agreement (“TOS”, “Agreement”, or “Terms”). Please read these Terms carefully as they govern your use of our virtual private server (VPS) hosting services with Mattermost platform implementation.
By accessing or using our Services, you agree to be bound by these Terms. If you are using our Services on behalf of an organization, you are agreeing to these Terms on behalf of that organization and you represent that you have the authority to bind that organization to these Terms. In such cases, “you” and “your” will refer to that organization.
We provide Kernel-based Virtual Machine (KVM) VPS hosting services that include:
Our services include implementation of the Mattermost communication platform on your VPS. This may include:
To use our Services, you must create an account and provide accurate, complete information. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.
All fees are due in advance and non-refundable unless otherwise stated. We may suspend or terminate your Services if payment is not received when due. Pricing is subject to change with notice provided at least 30 days in advance.
Unless otherwise specified, all Services are provided on a monthly basis and will automatically renew until canceled. You may cancel at any time, but no refunds will be issued for partial billing periods.
The following additional fees may apply:
You agree to use our Services for lawful purposes only and in accordance with this Agreement. You shall not use our Services to:
You acknowledge that any modifications you make to the system configuration that result in security vulnerabilities, excessive resource usage, or service disruptions may result in service suspension or termination. You are responsible for:
You are responsible for maintaining your own regular backups of all data. While we may offer backup services where space permits, you acknowledge that:
We strive to maintain high availability of our Services but do not guarantee 100% uptime. Scheduled maintenance will be announced in advance whenever possible.
Basic technical support is included with all VPS hosting plans. Additional support services may be available for an additional fee.
We implement reasonable security measures to protect our infrastructure, but you are responsible for securing your VPS and the applications you install on it, including Mattermost.
We reserve the right to modify our Services at any time, including:
We reserve the right to suspend or terminate Services for:
The Mattermost server software is subject to its own licensing terms. You agree to comply with all applicable Mattermost license terms. You understand that:
You acknowledge that:
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US FOR THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You agree to defend, indemnify, and hold us harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable attorney’s fees and costs, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.
We may update these Terms from time to time. If we make material changes, we will notify you via email or through the Services. Your continued use of the Services after such notification constitutes acceptance of the updated Terms.
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.
Any dispute arising from or relating to these Terms or the Services shall be resolved through binding arbitration conducted in [Your Jurisdiction] in accordance with the commercial arbitration rules of [Relevant Arbitration Association].
These Terms constitute the entire agreement between you and us regarding the Services and supersede all prior agreements and understandings.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.
Our failure to enforce any right or provision of these Terms shall not be considered a waiver of such right or provision.
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign or transfer these Terms without your consent.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, terrorism, riots, or war.
For questions about these Terms, please contact us at [Your Contact Information].
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Last Updated: April 12, 2025
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